Frequently asked questions
Can't find your answer? Write to us at support@mesupro.com.
Trial and pricing
Do I need a credit card for the trial?
No. The trial lasts 14 days, no card needed. After the trial, the account becomes read-only until you choose a plan, but your exports stay available.
How much does MesuPro cost?
$25 USD per user per month, or $250 USD per user per year (2 months free). One plan, no seat minimum.
Who counts as a paid user?
The owner, admins and members. Viewers and clients are free.
Can I cancel?
Yes, anytime from the billing settings. Cancellation takes effect at the end of the paid period.
On the job site
Does it work on my phone?
Yes. MesuPro runs in the browser on your phone, tablet or computer. Nothing to install.
What about no signal?
If the signal drops while you type, your measurements are kept on the device and saved as soon as the network is back. Open the sheet before you walk into the dead zone: the app needs a connection to open, and photos need one to be added.
Can I work in feet and inches?
Yes. Each table can use imperial or metric units, and the calculations follow.
Can I add photos?
Yes, to every section of the sheet. They are included in the PDF report.
Templates and reports
My trade isn't listed. Is it for me?
Probably. Describe your job to the AI assistant: it builds the form, and you can adjust it yourself in the template editor.
Can I change a template?
Yes. Add sections, fields and calculated columns with your own formulas, in the editor or by asking the AI assistant.
Which exports are available?
PDF for your client, with your logo and photos, and Excel (or CSV) for your estimate or your spreadsheet.
Is it available in French?
Yes. The app, the templates and the reports are available in English and French.
Teams
Can I work as a team?
Yes. Invite your crew and give each person a role: admin, member, viewer or client. Everyone works on the same projects, up to date.
Can my client see the project?
Yes, with the client role, which is free. They see the projects you give them access to, without being able to change or export them.
Your data
Where is my data hosted?
The app and your data are hosted in Canada. Payment goes through Stripe and the AI assistant through Anthropic, in the United States: the privacy policy lists who processes what.
Who owns my data?
You do. You can export your projects at any time, even after the trial, and ask for your account and data to be deleted by writing to support.
The best way to know: try it on your next job.
Start your 14-day free trialNo credit card. Cancel anytime.